Have you ever ordered food on Swiggy, only to have it mysteriously disappear into the delivery ether? It’s frustrating, and naturally, you want to get help. But hold on before you hit that random customer service number you found online! This is exactly what happened to an influencer’s father recently, and it turned into a nightmare scam.
Here’s how the Swiggy customer service scam unfolded:
- The influencer’s father, like many of us, simply Googled “Swiggy customer service” after his order went missing. Unfortunately, the first number that popped up wasn’t Swiggy at all, but a cleverly disguised scam operation.
- Trusting the fake number, the influencer’s father called for help. The scammer on the other end, pretending to be from Swiggy’s customer service, tricked him into making a small initial payment (around Rs 35,000) to “resolve the issue.”
But the scam doesn’t end there!
- Believing the scammer’s lies, the influencer’s father called back again, hoping to get his money back. This was a huge mistake. The scammer used this opportunity to gain his trust further and steal even more sensitive information.
How did the scam escalate?
- The scammer, through various tactics, managed to get the father’s credit card details and even take control of his phone remotely. This is a scary escalation, and unfortunately, it led to the loss of a much larger sum – over Rs 3 lakh!
Key tips to avoid Swiggy Customer Service Scam:
- Never trust the first number you find online. Always double-check the official customer service contact information on Swiggy’s website or app.
- Be wary of requests for upfront payments. Legitimate customer service will never ask you to send money to resolve an issue.
- Never share your credit card details or OTPs over the phone. If someone asks for this information, it’s a red flag!
- If you suspect a scam, end the call immediately. Don’t be afraid to report the number to Swiggy and the authorities.
By staying vigilant and aware of these scams, you can protect yourself and your hard-earned money. Remember, if something sounds too good to be true, it probably is. Don’t let your hunger pangs cloud your judgment – stay safe and order wisely!